Pre-installed fibre vs. letting tenants arrange their own: what's the real difference?

Written by Austin Awadzi | Jun 12, 2026 7:30:00 AM

There are really only two positions

When it comes to internet connectivity in a multi-let commercial office building, a landlord ultimately takes one of two positions. Either the building has pre-installed connectivity infrastructure (gigabit fibre ready and waiting for tenants from day one) or it doesn't, leaving each tenant to arrange their own connection when they move in.

Most landlords have historically taken the second position without thinking about it much. It's the default. It's what's always been done. And for a long time, it worked - or at least, it didn't obviously break anything.

That's changed. This post compares both approaches honestly, across the dimensions that matter to a commercial landlord: the leasing process, the tenant experience, the void period, and the long-term asset value of the building.

Option A: Tenant-arranged connectivity

How it works

The building has no pre-installed connectivity infrastructure. Each new tenant is responsible for contacting an ISP, getting a survey done, and arranging their own fibre or broadband installation when they take on a lease.

The leasing experience

During viewings, when tenants ask about internet connectivity (and they will) the answer is some version of "you'd need to sort that yourselves." In the best case, the agent can point to nearby ISP infrastructure. In most cases, the answer is vague.

A motivated tenant will pursue this. They'll call ISPs, get quotes, and discover lead times of 12 to 24 weeks for a new fibre installation. That discovery kills momentum. Suddenly a lease decision that felt close gets pushed out to "we need to confirm the connectivity situation first." That delay costs weeks. Some deals never recover from it.

The tenant experience

For tenants who do proceed, the first weeks in the building are often operationally frustrating. They're using mobile hotspots, relying on 4G dongles, or paying premium rates for temporary solutions while waiting for a permanent connection. The building that felt like a fresh start feels instead like a project to manage.

What this costs landlords

Lost deals that couldn't survive the delay. Extended void periods while tenants evaluate alternatives. Reduced negotiating leverage because the building has a known gap. Agents who struggle to pitch the space confidently because connectivity is an open question. These are real costs - they're just harder to put a number on than a month's lost rent.

Option B: Pre-installed fibre (the Fibre Force model)

How it works

Before any tenant moves in, Fibre Force installs building-grade gigabit fibre infrastructure across every floor and every unit. When a tenant signs their lease, they contact Fibre Force to choose their speed tier and they're operational from day one of their move-in date. No delays.

The leasing experience

When tenants ask about connectivity, the answer is immediate and confident: "Gigabit fibre is pre-installed. You'll be up and running from the day you move in." That answer removes an objection before it becomes a problem. The conversation stays on the lease.

Agents have a compelling, modern feature to lead with. Brochures can say "internet-ready from day one" - not as marketing language, but as a factual statement. Tenants who are comparing multiple buildings mark yours as the one that has its infrastructure sorted.

The tenant experience

Move-in day is operationally smooth. The business is trading from day one. There's no waiting, no coordination overhead, no improvised solutions. The building delivers what the modern tenant expects it to deliver.

What this means for landlords

Faster deal closure because the connectivity objection never arises. Shorter void periods because the building can be positioned as genuinely move-in ready. Stronger agent pitches because there's a real differentiator to lead with. And a building that signals to tenants, to agents, and to the market, that it's managed by someone who understands what modern businesses need.

The honest comparison

Buildings with pre-installed fibre close deals that buildings without it lose - before a viewing is even booked. That's not a marketing claim. It's what we observe across the buildings we work with.

Fibre Force sees a 42% reduction in average days to let across the buildings it connects. That's not a marginal improvement. It's a fundamental change in how quickly a building moves from vacant to let.

The comparison, ultimately, is between two different leasing conversations. One ends in a signed lease. The other ends in a delay that may never get resolved.

A note on cost

The question landlords most often ask when they first encounter the Fibre Force model is: "What does it cost?" The answer is that pre-installation costs the landlord nothing. Fibre Force funds the installation and recoups the cost through the service agreements tenants take with us directly. There is no capital outlay, no installation invoice, and no ongoing infrastructure fee for the landlord.

Which means the comparison isn't really between two cost options. It's between a proven approach to reducing void periods and one that's increasingly out of step with what tenants expect.

Ready to explore how Fibre Force can help you? Book a free building survey